Data Deletion — Norquay AI Advisory

1. How to disconnect

If you're a Norquay client and connected a Meta, Google, or other third-party account, go to Dashboard → Connections → Disconnect. This deletes the access credentials we stored for that connection and asks the provider to revoke our access. It does not delete content already posted through that connection — posts, pages, or messages live on that provider's own platform and are managed there directly.

2. Request deletion by email

To request deletion of any data we hold about you — whether you're a Norquay client or a customer/contact of one — email hello@norquayaiadvisory.ca. Include enough detail to identify the data (e.g., your business name, or the client business you're a contact of). We may ask you to verify you control the account before we delete anything.

3. What we delete

Your account and business data, and the access credentials for any connected third-party account. Records we're legally required to keep for tax/accounting purposes are kept separately for 7 years, consistent with our Privacy Policy.

4. Timeframe

We will complete a deletion request within 30 days.

5. Contact

Questions about this page or our data practices generally: see our Privacy Policy, or email hello@norquayaiadvisory.ca.